Salon Policy

Salon by Mitz  ·  Shop 5 Ghala Garden, Arjan, dubai, dubai, united arab emirates

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Cancellation Policy

We understand that life can be unpredictable, so we kindly ask for a 24-hour notice if you need to cancel or reschedule your appointment. This helps us manage our schedule and ensure that we can accommodate all clients.

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Rescheduling

We understand that life can be unpredictable, so we kindly ask for a 24-hour notice if you need to cancel or reschedule your appointment. This helps us manage our schedule and ensure that we can accommodate all clients.

Lateness

If you arrive late, we will do our best to accommodate you, but please understand that we may not be able to provide the full service you deserve. We recommend arriving a few minutes early to allow yourself some extra time.

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No-Show Policy

We appreciate your commitment to keeping appointments. While there is no charge for your first no-show, a fee will apply for any subsequent missed appointments.

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Refunds & Deposits

Your satisfaction is important to us, and while we do not offer refunds, we are always here to address any concerns you may have. If you're not completely happy, please let us know and we will fix any issues at no extra cost.

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Children & Guests

We are happy to welcome children in our salon, provided they are supervised by an adult. This ensures a comfortable environment for everyone and allows us to focus on providing excellent service.

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